The Armor-Piercing Olive Branch

Emotions play a critical role in negative, personal conflict, which can result in real harm. But nothing takes the wind out of an argument like an authentic apology!

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About the Author
Torrey Zimmerman is an experienced Mediator, Facilitator, and Consultant. He is the founder and Principal of Lionboar, LLC, a mediation firm serving Wisconsin and Minnesota. And he is the host of The Lionboar Podcast and The Lionboar Minute.

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